Cookies Policy

Discover our cookies policy and how we use them to improve your experience on our website.

WHAT ARE COOKIES? As is common practice with almost all professional websites this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may eliminate certain elements of the site's functionality.

HOW DO WE USE COOKIES? We use cookies for a number of reasons, detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

DISABLE COOKIES You can prevent the setting of cookies by adjusting your browser settings (see your browser Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in disabling certain functionality and features of this website. Therefore, it is recommended that you do not disable cookies.

COOKIES WE DEFINE

• Cookies related to order processing: These cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
• Cookies related to periodic surveys: We offer surveys and questionnaires to provide interesting information, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after you change pages.
• Forms-related cookies: When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
• Site preferences cookies: To provide you with a great experience, we provide the functionality to set your preferences for how the website runs when you use it. To remember your preferences, we need to set cookies so that this information can be accessed whenever you interact with a page affected by your preferences.

THIRD PARTY COOKIES In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.

• Google Analytics: This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us understand how you use the site and ways we can improve your experience. These cookies may track things such as how long you spend on the site and the pages you visit so that we can continue to produce content that will interest you. For more information about Google Analytics cookies, see the official Google Analytics page.
• Third-party analytics: These are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
• Testing new features: Periodically, we test new features and make subtle changes to the way the site presents itself. When we are testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst we understand which optimisations our users appreciate most.
• Sales Statistics: As we sell products it is important that we understand statistics about how many visitors to our website actually purchase and therefore these cookies will track this data. This is important to you as it means we can accurately make business forecasts, allowing us to analyze our advertising and product costs to ensure the best possible price.

USER COMMITMENT The user undertakes to make appropriate use of the content and information that Lwazi offers on the website and, as an example but not a limitation:

• Not engage in activities that are illegal or contrary to good faith and public order;
• Do not disseminate propaganda or content of a racist, xenophobic nature, or related to online betting, games of chance, any type of illegal pornography, support for terrorism or against human rights;
• Do not cause damage to the physical (hardware) and logical (software) systems of suppliers or third parties, introducing or disseminating computer viruses or any other hardware or software systems that are capable of causing the aforementioned damages.

MORE INFORMATION We hope this policy has clarified any concerns and, as previously mentioned, if there is something you are not sure whether you need or not, it is generally safer to leave cookies enabled in case you interact with one of the features we have on our site.